# What we do · Athr21 > Start with the Memory Diagnostic: two days in person that end with the map of gaps, ranked by cost. Then one track, and a handover on a named date. - Source: https://athr21.com/services/ - Language: English - Generated from the page at build time. The page is the source of truth. --- What we do # Know what to fix. See where to grow. Three steps, one at a time. The Memory Diagnostic, one track, then the handover. Step 1 · two days, in person ## The Memory Diagnostic Day one is with you, your tools, IT and security. Day two is short talks with your key people. It ends with the map of gaps, ranked by cost, and a proposal for one track. [Answer five questions](/start/who/) The map is yours. Walking away with it is a fair outcome. - **Day one** You, your tools, IT and security. - **Day two** Short talks with your key people. - **The map of gaps, ranked by cost** With a proposal for one track. Step 2 · one track ## Build what the map calls for. The Brain, The Fix or The Record. One at a time. We agree the track once you have the map. ### The Brain Answers live in people’s heads. What you keep **An owned, searchable memory.** ### The Fix Work keeps getting stuck. What you keep **A clearer process. A trained team.** ### The Record Nobody can trace work to results. What you keep **Before. After. An owner.** Step 3 · handover ## We hand it over on a named date. Our access ends on that date. The rules, instructions and plan become your documents. After-install support is offered only after an install, never first. ## Before you start Do we have to continue after the Memory Diagnostic? No. The map is yours, and walking away with it is a fair outcome. Any track is agreed separately. Which AI does it use? Optimised for Claude. Works on ChatGPT, with limits. It runs on your own accounts, and the memory stays in plain files you own, readable in Obsidian. Who is this for? Owners and senior operators at companies of 50 to 250 people in Egypt and the Gulf. What happens after the questions? Aly reads your answers and replies within one working day to arrange a conversation. ## Start with what could be better. [Answer five questions](/start/who/) Contact details are required. You can skip the later questions.